Guest Reviews

Manuel Chaves

13-Oct-2018
It´s the second time I stay here. It´s very well located not in the middle of the confusion touristic area and very close to all the main touristic atractions and well served of restaurant neighbours. It´s a great hotel!

Hotel response

Dear Manuel, It is a pleasure to have you as a guest on each occasion! We work hard to read comments like this, which encourage us to continue working with passion and encouragement. Thank you very much for taking the time to share your experience! We hope to see you soon! Quality Department- Neo * Magna

Hotel guest

13-Oct-2018
Very nice hotel. Great customer service, nice rooftop and good clean simple rooms. Great location as well.

Hotel response

Dear Rishi, Thank you very much for your comment, highlighting our customer service, the rooftop, the rooms and the location! It has been a pleasure to have you in our establishment. Hope you see you soon! Quality Department- Neo*Magna

Hotel guest

6-Oct-2018
Well located, close to metro and easy to the airport

Hotel response

Dear Serge, Thank you very much for your kind comment highlighting our location! We hope to see you soon here! Best regards, Quality Department- Neo * Magna

Hotel guest

8-Sep-2018
A good room with everything I need. Staff are really friendly and the room gets cleaned daily. Metro station is very close by and the city centre is a walkable distance (40 minutes) for a nice morning walk. Vanessa at reception is a star. God bless her.

Hotel response

Dear Muhammad, Thank you very much for your kind comment highlighting our staff, cleaning and facilities! We love knowing that our customers are satisfied.And, certainly, Vanessa is a star! We hope to see you soon. Quality department

Robert Drury

29-Jun-2018
The entire staff was so friendly, welcoming, ready assist at any request. The dining room staff also ready to serve, Marlieta, always ready with a big smile and a coffee. The room attendant, everyday, always had our room / bathroom in tip top shape. Thank you NeoMagna for a wonderful 10 day experience.

Hotel response

Dear Mr. Drury, Thank you for share your experience at Neo*Magna Madrid. We are really happies to know that you enjoyed all your stay and we are looking forward to see you in further occasions. Best regards, Quality Department Neo*Magna Madrid.

Hotel guest

22-Jun-2018
It was a great experience!!!

Hotel response

Dear guest, Thank you for the very good comment made to us and for having chosen Neo * Magna Madrid for your stay in the city. Looking foward having you with us. Best regards, Reception department

Marcel Oosterbeek

5-Mar-2018
The rooms are clean large and functional, free WiFi, full breakfast, possibility for diner (for a reasonable price) and very friendly staff. The only thing we've missed is a safetybox. This hotel made our stay in Madrid complete. It's close to metrostation Manuel Becerra and it's within walking distance of the center of Madrid.

Hotel response

Dear Mr.Oosterbeek, we thank you for sending us your satisfaction after your last stay. We look forward to your next trips to Madrid.

Maria Luisa Cuna

15-Sep-2017
accomadations and location is very nice. Just wish rooms had a safety deposit box and a small refrigerator to store water and chocolates :) Front desk and staff is excellent . very accomodating and helpful.

Hotel response

Thank you so much Maria Luisa, we take note of your suggestions to improve. We hope to see you really soon. Kind Regards. Quality Department Neo*Magna Madrid.

Hotel guest

28-May-2017
nice hotel and good location close to the metro. I really enjoyed having a balcony off my room and your bar was great for the end of a long day of sightseeing .

Hotel guest

23-May-2017
Very nice, friendly

NURIA GIRALT

13-Feb-2017
Very nice hotel, modern decoration, nice staff, confortable rooms. It is close to main streets in Barrio Salamanaca. Very functional. Rooms are large, clean and functional. Parking facilities are very close. Wi-fi works perfectly. We had a very nice stay.

Hotel response

Thank you so much for your feed back, letting us know that you got a great stay. Hope to welcome you again. Quality Department Neo*Magna Madrid

Victor Navarro

4-Jan-2017
I had a great stay at this amazing value for money hotel. In a great location to visit all that Madrid has to offer, in an upscale neighbourhood with lots of local bars and restaurants, but close enough to the lively Chueca and Malsana neighbourhoods too. All of the staff were extremely nice and accommodating when I asked to change rooms. A great bar downstairs to get a drink too. Rooms were light filled, very modern, and clean. I will definitely come back again. Thank you.

Erik Quist Jensen

30-Dec-2016
NeoMagna is a fine hotel with a minimalistisc approach to interior design: All white in white! With its fine location close to Manuel Becerra Square it's perfect for us, when we're in Madrid.

Urs Gröner

10-Oct-2016
It was a short, but great and enjoyable stay, thank you.

Hotel guest

9-Oct-2016
Very nice and cosy hotel in a friendly neighbourhood. Small but nice rooms. The only thing that could be improved is that the WiFi in room 208 is only available in the entrance area not in the main area ;) Otherwise: very recommendable

Hotel guest

3-May-2019
Trato excelente del personal, habitación cómoda y amplia, tranquilo y muy bien comunicado. La estancia ha sido muy agradable, para repetir.

Hotel response

Estimado Sr. Andrés, En primer lugar, darle las gracias por confiar en Neo*Magna Madrid para su estancia en la ciudad. Por otro lado, agradecerle también por los comentarios destacando a nuestro personal y nuestras instalaciones. Esperamos verle con nosotros de nuevo en el futuro. Un cordial saludo - Departamento de calidad

Hotel guest

25-Apr-2019
Las recepcionistas son SUPER amables y están siempre dispuestas a ayudar en lo que se solicita. El check-in fue rápido y la información proporcionada fue suficiente. El piso de los pasillos hace que haya mucho ruido durante las noches, lo cual no deja dormir muy bien. Pero, la ubicación del hotel es muy buena y las habitaciones son suficientemente cómodas y limpias.

Hotel response

Estimada Sra. Lara, En primer lugar, darle las gracias por confiar en Neo*Magna Madrid para su estancia en la ciudad. Por otro lado, agradecerle también por los buenos comentarios recibidos destacando a nuestro personal, ubicación e instalaciones. Indicarle a su vez, que tomaremos sus sugerencias de mejoras para un futuro. Reciba un cordial saludo - Departamento de calidad

Hotel guest

22-Apr-2019
Muy contentos con la estancia en el hotel.

Hotel response

Estimada Sra. Rodriguez, En primer lugar, darle las gracias por confiar en Neo*Magna Madrid para su estancia en la ciudad. A su vez, agradecerle los buenos comentarios y nos complace saber que disfruto de una muy buena estancia. Esperamos verle de nuevo con nosotros Reciba un cordial saludo - Departamento de calidad

Hotel guest

14-Apr-2019
Muy satisfecho con todo el personal. Muy buena estancia.

Hotel response

Estimado Sr. Torres, En primer lugar, darle las gracias por confiar en Neo*Magna Madrid y agradecer a su vez por los tan buenos comentarios recibidos destacando la amabilidad de nuestro personal. Reciba un cordial saludo - Departamento de calidad

Mercedes Pérez Perelló

24-Mar-2019
Ha sido muy afable, baños impecables y camas muy cómodas. Es muy mencionable la referencia al personal todos muy agradables y serviciales.

Hotel response

Estimada Mercedes, ¡Muchas gracias por su comentario! Nos alegra saber que hemos cumplido sus expectativas al 100%. Esperamos volver a verla pronto, Saludos cordiales Departamento de Calidad- Neo * Magna


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