Guest Reviews

Hotel guest

The room was spacious, very bright and comfortanble. The hotel is well located with 2 metro nearby (less than 5 min walk). Also, many restaurants in the neighborhood.

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Hotel response

Dear customer, Thank you for trusting Neo*Magna Madrid for your stay in the city and know that your stay with us has been to your complete satisfaction. We hope to have you back in the near future. Best regards Quality Department Neo*Magna Madrid

Hotel guest

I stayed several times in your hotel and always liked it. Clean rooms, comfortable beds, friendly staff. I will always book it, when I am in Madrid?

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Hotel response

Dear Erika, Thank you very much for your kind comment and for highlighting our establishment, the comfort of the beds and the friendliness of the staff. See you soon! Sincerely, Quality Department - Neo * Magna

Hotel guest

Fantastic staff.

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Hotel response

Dear Celine, Thank you very much for your comment, highlighting the staff! We hope to see you soon again. Best Regards, Quality Department- Neo*Magna

Hannah Lane

The room was lovely, the bathroom too was perfect and both felt Mindoro, bright and very clean. I had a balcony too which was a great addition for me to sit out on. From the moment I arrived the staff were very helpful with all enquires. The Neomanga is perfectly situated with a small express carrefour and a metro station within 2 minutes walk. Would absolutely return when I come back to Madrid.

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Hotel response

Dear Hanna Thank you very much for your kind comment, we are pleased to know that everything has been wonderful and that we have fulfilled your expectations 100%. We also thank you for highlighting the room, the bathroom and the balcony, as well as the cleanliness and location. Thank you very much again and until the next visit! Sincerely, Quality Department - Neo * Magna

Hotel guest

Hotel located in a nice area, at 1 mn from metro Manuel Becerra. Friendly staff and I got upgraded from a single to double room so was great. just a pity that wifi does not work well in the rooms located at the very end of the corridor. but still very good ratio price value as there was special offer when I booked for august. if pricing is good again, I will come back.

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Hotel response

Dear Natacha, Thank you very much for your kind comment and for highlighting the area, the friendliness of the staff and the room! On the other hand, we sincerely apologize for the inconvenience with the wifi, we will check it so that it does not happen again. Thanks for all and see you soon! Sincerely, Quality Department - Neo * Magna

Hotel guest

A great friendly hotel. In the heart of Madrid. Nice clean rooms and air conditioning. Very well priced. I would definitely come again on a return to Madrid.

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Hotel response

Dear Phil, Thank you very much for your kind comment and for highlighting the rooms, the air conditioning, the price and the location. We are very happy to know that we have met your expectations 100% and that you would choose us again. Best regards and see you next time! Quality Department - Neo * Magna

Hotel guest

Conference

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Hotel response

Dear Gabor, Thank you very much for your nice score!!! Hope to see you soon. Quality Department- Neo*Magna

Hotel guest

We arrived in Madrid really early in the morning and having asked would it be possible to check in at that hour, both rooms were ready. The staff could not have been nicer, or more helpful. The wifi was excellent. There was no safe in the room but they made one available to me, for no charge, in the luggage room. I didn't take breakfast but did buy teas and coffees in the bar. I would have absolutely no complaints whatsoever about muy stay but would caution that the rooms, and the beds, are VERY small! Thanks

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Hotel response

Dear Patricia, Thank you very much for your kind review!We are glad to know that our staff was helpful, and that everything has gone great. On the other hand, just tell you that we have other categories of rooms, more spacious and more spacious and with larger beds. For future visits please do not hesitate to request this type of rooms. A cordial greeting and we look forward to seeing you soon, Quality Department- Neo*Manga

Manuel Chaves

It´s the second time I stay here. It´s very well located not in the middle of the confusion touristic area and very close to all the main touristic atractions and well served of restaurant neighbours. It´s a great hotel!

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Hotel response

Dear Manuel, It is a pleasure to have you as a guest on each occasion! We work hard to read comments like this, which encourage us to continue working with passion and encouragement. Thank you very much for taking the time to share your experience! We hope to see you soon! Quality Department- Neo * Magna

Hotel guest

Very nice hotel. Great customer service, nice rooftop and good clean simple rooms. Great location as well.

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Hotel response

Dear Rishi, Thank you very much for your comment, highlighting our customer service, the rooftop, the rooms and the location! It has been a pleasure to have you in our establishment. Hope you see you soon! Quality Department- Neo*Magna

Hotel guest

Well located, close to metro and easy to the airport

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Hotel response

Dear Serge, Thank you very much for your kind comment highlighting our location! We hope to see you soon here! Best regards, Quality Department- Neo * Magna

Hotel guest

A good room with everything I need. Staff are really friendly and the room gets cleaned daily. Metro station is very close by and the city centre is a walkable distance (40 minutes) for a nice morning walk. Vanessa at reception is a star. God bless her.

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Hotel response

Dear Muhammad, Thank you very much for your kind comment highlighting our staff, cleaning and facilities! We love knowing that our customers are satisfied.And, certainly, Vanessa is a star! We hope to see you soon. Quality department

Robert Drury

The entire staff was so friendly, welcoming, ready assist at any request. The dining room staff also ready to serve, Marlieta, always ready with a big smile and a coffee. The room attendant, everyday, always had our room / bathroom in tip top shape. Thank you NeoMagna for a wonderful 10 day experience.

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Hotel response

Dear Mr. Drury, Thank you for share your experience at Neo*Magna Madrid. We are really happies to know that you enjoyed all your stay and we are looking forward to see you in further occasions. Best regards, Quality Department Neo*Magna Madrid.

Hotel guest

It was a great experience!!!

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Hotel response

Dear guest, Thank you for the very good comment made to us and for having chosen Neo * Magna Madrid for your stay in the city. Looking foward having you with us. Best regards, Reception department

Marcel Oosterbeek

The rooms are clean large and functional, free WiFi, full breakfast, possibility for diner (for a reasonable price) and very friendly staff. The only thing we've missed is a safetybox. This hotel made our stay in Madrid complete. It's close to metrostation Manuel Becerra and it's within walking distance of the center of Madrid.

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Hotel response

Dear Mr.Oosterbeek, we thank you for sending us your satisfaction after your last stay. We look forward to your next trips to Madrid.

Maria Luisa Cuna

accomadations and location is very nice. Just wish rooms had a safety deposit box and a small refrigerator to store water and chocolates :) Front desk and staff is excellent . very accomodating and helpful.

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Hotel response

Thank you so much Maria Luisa, we take note of your suggestions to improve. We hope to see you really soon. Kind Regards. Quality Department Neo*Magna Madrid.

Hotel guest

nice hotel and good location close to the metro. I really enjoyed having a balcony off my room and your bar was great for the end of a long day of sightseeing .

Hotel guest

Very nice, friendly

NURIA GIRALT

Very nice hotel, modern decoration, nice staff, confortable rooms. It is close to main streets in Barrio Salamanaca. Very functional. Rooms are large, clean and functional. Parking facilities are very close. Wi-fi works perfectly. We had a very nice stay.

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Hotel response

Thank you so much for your feed back, letting us know that you got a great stay. Hope to welcome you again. Quality Department Neo*Magna Madrid

Victor Navarro

I had a great stay at this amazing value for money hotel. In a great location to visit all that Madrid has to offer, in an upscale neighbourhood with lots of local bars and restaurants, but close enough to the lively Chueca and Malsana neighbourhoods too. All of the staff were extremely nice and accommodating when I asked to change rooms. A great bar downstairs to get a drink too. Rooms were light filled, very modern, and clean. I will definitely come back again. Thank you.